Engagement Manager Nephrology

  • Professional
  • Pharmaceutical
  • Sales
  • Vast (1,0 fte)
  • The Netherlands
  • Amersfoort
  • An international pharma company

The Renal External Engagement Manager is a critical role within the benelux business, responsible for the overall delivery of top tier External Expert activity across multiple key stakeholders in the renal ecosystem building commercial advocacy and endorsement as part of the renal launch lead team. Become part of the next best opportunity and utilise your expertise to challenge stakeholders. 

You will be accountable for maximising the commercial opportunity for Nephrology business across top external experts in key centres, relevant scientific societies, healthcare professional organizations and patients’ associations responsible for the development and execution of high-quality external engagement plans. In order, to build advocacy across the ecosystem working closely with the cross-functional key internal local, regional and global stakeholders, brand team and key-account management teams. This includes collaborative, innovative development with customers to build mutually beneficial plans and establish leadership in anemia with CKD. Join the team and share knowledge about this company's award winning products!

Your responsibilities

  • Ownership of the key external experts’ integrated individual plans (focusing on top HCP’s, nurses and organisations
  • Accountable for delivery of key benelux customer activities and strategic projects aligned to the needs of our key external experts along the renal ecosystem
  • Drive plans with our key experts that align to key business objectives
  • Collaborate with medical & market access teams to ensure oversight and sequencing of content and activities providing a customer centric experience for external engagement
  • Leadership of key national congresses and associated events
  • Oversight and management of 3rd party vendors for meetings & engagement specific projects
  • Build strong and collaborative relationship with global & regional teams to ensure strong alignment to ensure mobilisation of key experts
  • Identify content gaps to drive specific initiatives to bridge this gap through localization of global/regional activities or development of local initiatives
  • Manage PO and budget aligned to projects
  • Deliver upon a harmonised approach to our external engagement & implement a customer centric digital platform to enable sharing of External Expert content

Why you and your qualifications

This is a great opportunity for you to grow your career through working across cross-functional benelux teams as well as global and regional teams while contributing to the growth agenda in the short and medium term. The role will involve significant exposure to senior global leadership. 

Basic Qualifications

  • Bachelor’s degree and 5+ years of commercial biotech/pharmaceutical experience


  • Experience developing advocacy programs with key experts
  • Strong commercial and business acumen
  • Proven ability to implement differentiated Expert Engagement plans utilising multiple communication channels (face to face, omni channel, digital platforms)
  • Extensive commercial experience within the benelux
  • Experience working with regional/above country teams with thorough understand of complex healthcare ecosystems in the Specialist care environment
  • Demonstrated success in leading projects to successful outcomes

Job Related Experience

  • Works creatively and collaboratively, with the passion and energy to drive change in the market
  • Outstanding Partnership with medical & market access teams to ensure a seamless customer experience
  • Sets and is accountable for delivery of KPIs (results orientated) with analytical ability to use data and / or insights to inform decisions
  • Ability to listen to customers (physicians, patients, payers, providers) and the cross-functional team to extract insights and drive decisions
  • Comfortable with creative thinking and problem solving
  • Medical/ clinical and commercial experience in highly specialized therapy areas
  • Ability to influence and inspire teams and colleagues
  • Highly customer & patient focused
  • Demonstrated project management skills
  • Proven ability to partner with cross-functional teams and stakeholders
  • Excellent communication and stakeholder management skills
  • Comfortable in a fast-moving and exciting environment
  • CKD and/ or anaemia of CKD knowledge and experience preferable

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Oliver Gell


T (035) 543 00 21

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Xiao Wu


T (035) 543 00 21

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